Midigator App Review: Read This Before You Try it
Midigator is a full-suite chargeback management app developed to help online sellers manage disputes and chargebacks. Because most online sellers leverage apps to automate tedious processes, we wanted to find out if Midigator’s solution is really as good as most of the merchants we talk to claim. The experience surprised us, so we decided to share our findings here.
If you’re thinking about installing the Midigator app on your Shopify store, read this first — by the end, you’ll know if it’s the right solution for you.
Here’s what’s in store:
- Midigator App Overview
- How to Install and Setup Midigator
- What Can You Do With Midigator’s Chargback Management Tool?
- What Can You Do With Midigator’s Automated Retrieval Tool?
- How Much Does Midigator Cost?
- Our Final Verdict
Now, let’s explore Midgator’s offer in full.
Midigator App Overview
Midigator is a chargeback management and reporting software designed to keep online merchants protected. Chargeback management involves all of the tasks required to recover revenue lost or held due to credit card chargebacks and prevent future losses.
App features include dispute response templates, chargeback prevention alerts, analytics, and DisputeFlow.®
As you may know, chargebacks can be expensive for your business. But with Midigator, the creators claim you will be able to get your money back from customers who fraudulently claim that they don’t like your products or services after a sale is final.
There isn’t a one-size-fits-all response that can eliminate chargebacks altogether or give a seller a get-out-of-jail-free card to win every dispute. Still, Midigator’s developers have done their due diligence to help online sellers win as many disputes as possible and mitigate chargebacks.
How to Install and Setup Midigator
- Install the Midigator app
- Log into your Shopify store and click on “Apps” in the left navigation bar
- Click “Install App”
- Set up your Midigator Account
- When prompted, enter your email address and password (which you created when creating a new account) to log in to your Midigator account. If this is your first time using Midigator, then you can set up an account by clicking here: https://midigator.com/signup/
- Add Products & Charges Your Storefront Has Been Installed! This means that you’re ready to begin setting up charges for each type of transaction that occurs on your storefront: chargebacks, retrievals requests, and refunds; cancellations; voids
What Can You Do With Midigator’s Chargeback Management Tool?
Midigator’s tool allows you to manage chargeback requests, retrieval requests, and disputes. You can also use the tool to manage chargeback management as well as retrieval management. This means that if you’re a shop owner who is experiencing problems with any of these things, Midigator’s tool will be able to help you resolve them in no time at all. It’s simple to use and will help you get your business back on track in no time at all!
What Can You Do With Midigator’s Automated Retrieval Tool?
The Midigator platform offers a feature called Automated Retrieval Tool. This feature can be accessed on the left side of the screen, right under ‘All Customers’. It’s meant to help you do a quick search for the customer’s details.
To access this tool, first, click on ‘All Customers’ in the left navigation menu of your Midigator dashboard:
Then click on ‘Automated Retrieval’ at the top-left corner:
You will see a list of customers displayed here along with their names and the last four digits of their credit card numbers (you may have to scroll down). To find out more information about any particular customer, simply click on their name in this list or enter their email address into that box at the top right-hand corner!
How Much Does Midigator Cost?
You will have to pay for Midigator, generally speaking, the price will vary depending on the number of SKUs you have. Pricing is listed on the Shopify app store, so if you’re interested in using it, make sure to check out their current pricing page before installing. Or even better, request a free demo and see for yourself what all of the hubbub is about!
The Final Verdict…
Midigator is a great app for merchants who want to reduce chargebacks & retrieval requests, and we do recommend you try it out.
If you’re a Shopify merchant looking to reduce chargebacks and retrieval requests, the Midigator app is a great option.
Here’s why:
- It’s easy to set up. When you use the app, there’s no need for any technical knowledge or coding skills. You can get started in less than five minutes by following the simple instructions on their website or in their online documentation.
- Midigator does all the heavy lifting for you! This means that your experience as an administrator will be much more seamless than if you were trying to manage these processes manually (and probably not very efficiently). The app automates everything so that it runs automatically, 24 hours a day 7 days a week—you’ll never have to worry about whether your account is set up properly or not!
Are you having a problem with PayPal chargebacks in Shopify? We can help! download our free guide & PayPal dispute resolution templates today.
Ashley is a freelance copywriter and the founder of Aurajinn. She's been working in eCommerce and technology for over a decade. Here, she shares her best cyst-like gems of wisdom to help new and intermediate online sellers level up their operations.
