2,703 Sellers Examined 3 Chargeback Tools (1 Came Out On Top)
TL;DR: What You Should Know
- 2,703 sellers explored three chargeback tools through our content.
- Chargeflow earned 41% of clicks and 67% of all installs.
- Sellers who used Chargeflow saved an estimated $489 per install.
- Paltrack earned 37% of clicks and about $300 in estimated savings per install.
- Disputifier got 21% of clicks but zero installs from our audience.
- Tools with proven automation and low risk saw the strongest adoption.
- To see the difference for yourself, install Chargeflow today.
At Aurajinn, we don’t rely on sales pages, partner claims, or feature lists alone to recommend tools. We study what real sellers like you actually engage with. When we share resources in our content, we keep an eye on what gets clicks, what leads to installs, and, when we can, what ends up saving sellers money.
Recently, we linked to three different chargeback and dispute management tools across our most-read guides. These weren’t paid shoutouts. They were genuine recommendations based on the problems those tools claim to solve.
Then we stepped back and let the data do the talking.
After 2,703 clicks and months of observations, one tool clearly rose to the top (not because of flashy marketing or a generous affiliate payout, but because it earned the most trust and delivered real results). Find out exactly what we learned.
This is what’s in store:
Why Chargeback Tools Matter More Than Ever
If you sell on Shopify, Etsy, or PayPal, chances are you’ve already lost money to a dispute, whether from buyer fraud, delivery issues, or a buyer who simply changed their mind. For small businesses, every chargeback hits harder.
Today, chargeback tools aren’t just helpful; they’re essential because:
- Dispute fees keep rising, and many are non-refundable.
- Buyers know the system favors them, and they’re quick to use it.
- Manual responses take time, and most sellers just can’t keep up.
Platforms aren’t slowing down, and fighting chargebacks without help means hours lost and revenue gone. Tools that prevent or manage these issues aren’t just nice to have. they’re a key part of staying profitable.
You might also like: Here’s Why PayPal’s Chargeback Time Limit is Crucial for Shopify Sellers
Which Tools Got Clicked, Installed, & Used?
We didn’t run a lab test. We simply shared tools where they fit naturally in our content, then watched what sellers chose to click and try.
If you subscribed through one of our links, no worries; your data is anonymized. See our privacy policy.
1. Chargeflow
Chargeflow automates chargeback disputes using AI. Built for platforms like Shopify and Stripe, it pulls order and shipping data to submit strong evidence—so you don’t have to.
- No upfront cost. You only pay if you win.
- Fully automated, with a clear dashboard.
- Ideal for sellers dealing with frequent chargebacks.
You might also like: Chargeflow for Shopify: The #1 Shield Against Lost Revenue
2. Paltrack
Paltrack prevents disputes before they happen by syncing tracking info from Shopify or WooCommerce to PayPal—helping you avoid “Item Not Received” claims.
- Automatically uploads tracking data.
- Works with major carriers.
- Great for high-volume PayPal sellers.
You might also like: Best Shopify Review Apps: Strengthen Your Customer Trust
3. Disputifier
Disputifier builds chargeback responses using store data and templates. It’s not fully automated, but gives more control to sellers who want to stay hands-on.
- Basic automation across multiple platforms.
- Simple setup and user-friendly interface.
- Best for sellers with low volume or niche needs.
You might also like: Disputifier for Shopify: Is it Worth Installing on Your Store?
What 2,703 Sellers Taught Us About These Chargeback Tools
We didn’t rely on opinions. We let the numbers guide us. Here’s what we learned from real seller behavior.
41% of sellers who explored chargeback tools across our channels clicked through to learn more about Chargeflow, and it accounted for two-thirds of all installs in this group. Paltrack came close in interest, with 37% of total clicks, but led to only half as many installs (one-third of the total). Disputifier garnered 21% of the clicks, but none of those sellers went on to install it. So while it drew some curiosity, it didn’t convert into actual use.
| Tool | Total Clicks | % of Total Clicks | % of Installs |
| Chargeflow | 1,118 | 41.36% | 67% |
| Paltrack | 1,005 | 37.18% | 33% |
| Disputifier | 580 | 21.46% | 0% |
Sellers aren’t just curious about chargeback tools. They’re choosing solutions that feel proven and low-risk. Chargeflow’s “only pay if you win” model and full automation made it the clear favorite, while tools with benefits that may seem more vague or extra setup may struggle more to earn trust.
But, this still doesn’t tell us which tools actually saved sellers money. So, we also sampled some of the financial data to estimate how much stores may have actually saved using Chargeflow and Paltrack.
So, How Much Did Chargeback Tools Save Sellers We Referred?
We tracked how 2,703 sellers interacted with three chargeback tools—what they clicked, which tools they installed, and how much they spent.
For Chargeflow, we had access to real recovery data, so the $489.52 figure reflects the average amount saved per install based on actual results.
For Paltrack, which runs on a $9.99/month subscription model, we didn’t have access to direct recovery numbers. Instead, we estimated savings based on how long sellers kept their subscriptions (over a year, in most cases). While we can’t pinpoint exact ROI, we estimate ~$300 per install as a conservative value based on likely dispute prevention over time.
Disputifier didn’t lead to any installs in our dataset, so it’s not included in this comparison.
⚠️ Where Our Numbers Fall Short
We stand by what we share, and we value complete transparency. While these estimates offer a helpful snapshot, they aren’t perfect.
Here’s why:
- Chargeflow only charges when you win a dispute, while Paltrack runs on a monthly subscription; this makes direct comparisons tricky.
- We didn’t see any installs for Disputifier from our referrals, so we couldn’t evaluate performance, despite their promise of a 230% win rate across all channels.
- We don’t know how many disputes each seller faced, so per-install savings are broad estimates.
- Because we value privacy, we only see when someone clicks or installs, not whether they stuck with the tool, recovered revenue, or churned later.
These findings still give a useful directional view, but they’re best interpreted as insight, not gospel.
Conclusion: Chargeflow Emerged as the Smart Bet
We set out to observe (not to predict) which chargeback tools sellers would actually explore, trust, and stick with. And while three tools caught attention, only one consistently earned installs and showed clear financial upside.
Chargeflow stood out. And, this isn’t because it paid us more (it actually has the lowest commission rate of all of our chargeback tool partners). We think it’s because it offered the lowest risk, the least friction, and the highest potential reward.
It seems like sellers especially love that they can try it with no upfront cost and let the tool prove itself through performance. So far, they tend to stick with it.
Paltrack proved useful for PayPal-focused sellers, even if results were harder to track. Disputifier didn’t convert, suggesting sellers might prefer more automated, plug-and-play tools right now.
If you’re dealing with disputes now (or just want to avoid them later) this data gives you a solid place to start. Pick the tool that fits your platform, your workload, and your tolerance for risk, or try the one other sellers have already trusted first.
→ Install Chargeflow today; and
→ See if Paltrack makes sense for you.
Ashley is a freelance copywriter and the founder of Aurajinn. She's been working in eCommerce and technology for over a decade. Here, she shares her best cyst-like gems of wisdom to help new and intermediate online sellers level up their operations.
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