If there’s one thing I’ve learned, it’s that the customer is NOT always right. If you operate an eCommerce business, you know exactly what I’m talking about. Especially when it comes to chargebacks and disputes. Fraudulent chargebacks and disputes are by far one of the greatest drains on your business’ revenue. Chargeflow aims to protect…
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You’re working all hours to keep your online store in tip-top shape: managing inventory, marketing, processing, fulfilling orders, and delivering exceptional customer service. Then, it happens… Suddenly, an order from months ago is charged back. You notice the payment reversal, and you’re dumbfounded Shopify chargebacks can cripple your operations. Not only are you required to…
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As an online merchant, you want to do everything you can to safeguard your business and your customers. One tool that can help you achieve this is a customer blacklist, which is a list of customers who are barred from making purchases after they show signs of sticky behavior. While customer blacklists can be controversial,…
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PayPal chargebacks can wreck your eCommerce operations, especially if you rely on the cash flow from your sales to keep your business running (this is where most people are). While you can do your due diligence to prevent chargebacks, there’s no foolproof method to avoid them altogether. And, sadly, PayPal chargeback fees occur each time…
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It’s a well-known fact that eCommerce apps can enhance the selling experience for merchants. You can leverage an app to help with just about any online retail task you can think of, from urgency-based discount timers to customer loyalty programs. But, then there are the apps that seem too good to be true. If you’re…
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PayPal has remained one of the most popular online payment processors for over two decades because of its ease of use, seller protection, and flexibility. Merchants and individuals can receive payments through PayPal within just a few minutes of setting up their account, and the platform allows users to send or request money, accept major…
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It’s a well-known fact that eCommerce apps can enhance the selling experience for merchants. You can leverage an app to help with just about any online retail task you can think of, from urgency-based discount timers to customer loyalty programs. But, then there are the apps that seem too good to be true–Is Disputify one…
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In recent years, technology has unlocked endless possibilities for those seeking new and innovative eCommerce sales channels. Naturally, our digitally-connected world is rife with opportunities for criminals to scam consumers out of their money. But, what about the merchants who get scammed by fake customers? This is exactly what has happened to numerous retailers who…
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PayPal is a popular online payment processing service, and it’s easy to see why: it’s fast and secure, plus it makes it easy for customers to pay you. But, as a merchant, you need to be aware of some common scams that can happen on PayPal. PayPal scams are a growing concern for online businesses,…
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Midigator is a full-suite chargeback management app developed to help online sellers manage disputes and chargebacks. Because most online sellers leverage apps to automate tedious processes, we wanted to find out if Midigator’s solution is really as good as most of the merchants we talk to claim. The experience surprised us, so we decided to…
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