As an online merchant, you want to do everything you can to safeguard your business and your customers. One tool that can help you achieve this is a customer blacklist, which is a list of customers who are barred from making purchases after they show signs of sticky behavior. While customer blacklists can be controversial,…
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PayPal has remained one of the most popular online payment processors for over two decades because of its ease of use, seller protection, and flexibility. Merchants and individuals can receive payments through PayPal within just a few minutes of setting up their account, and the platform allows users to send or request money, accept major…
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It’s a well-known fact that eCommerce apps can enhance the selling experience for merchants. You can leverage an app to help with just about any online retail task you can think of, from urgency-based discount timers to customer loyalty programs. But, then there are the apps that seem too good to be true–Is Disputify one…
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In recent years, technology has unlocked endless possibilities for those seeking new and innovative eCommerce sales channels. Naturally, our digitally-connected world is rife with opportunities for criminals to scam consumers out of their money. But, what about the merchants who get scammed by fake customers? This is exactly what has happened to numerous retailers who…
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PayPal is a popular online payment processing service, and it’s easy to see why: it’s fast and secure, plus it makes it easy for customers to pay you. But, as a merchant, you need to be aware of some common scams that can happen on PayPal. PayPal scams are a growing concern for online businesses,…
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Unfortunately, some of the tools we love eventually end up in the software cemetery. When this happens, they’re not likely to be resurrected. But, this doesn’t mean that we need to weep — rather, there’s usually a new, often better, solution available. Read to the end to learn more about the death of PayPal Multi-Order…
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Midigator is a full-suite chargeback management app developed to help online sellers manage disputes and chargebacks. Because most online sellers leverage apps to automate tedious processes, we wanted to find out if Midigator’s solution is really as good as most of the merchants we talk to claim. The experience surprised us, so we decided to…
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You’ve made the leap and started a Shopify business (congrats, by the way!). Whether you’ve already been selling on other marketplaces or this is your first rodeo with eCommerce, launching a store is an exciting feat. While the platform is designed to help anyone launch an online shop, the technical aspects of launching a new…
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PayPal chargebacks are sometimes necessary to protect buyers from online seller fraud or plain old terrible customer service. But, from a legitimate seller’s perspective, PayPal chargebacks are terrible. What’s worse is that they are often the product of buyer fraud. Luckily, if you’re wondering how to prevent PayPal chargebacks, there are precautions you can take. …
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As online sellers, we’re forced to deal with a whole slew of problems that other entrepreneurs don’t understand. Some of these problems manifest as small, goblin-like surprises that eat away at our funds and force us to continually rework our strategies. PayPal holds, chargebacks, and other unanticipated financial hurdles can bruise our businesses in the…
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